My story in the collections industry began in 1995. As I've navigated my way through executive-level collections operations and compliance roles for small start-ups to large enterprises, I know one thing to be true: translating complex regulatory requirements into practical, scalable solutions is a challenge for anyone in the game. Compliance Ninja evolved to help solve for this.
McNinch met ninja when a sales boss dubbed me "McNinja" the better part of two decades ago. The name stuck — it's been in my email addresses and social handles ever since. Turns out it fit: compliance handled with precision, agility, and a little stealth. The nickname became the brand.
I help organizations build the foundations that keep them audit-ready. That means Compliance Management Systems and Compliance Programs shaped around how your team actually works, Vendor Management Programs that keep your third parties vetted and documented, and Digital Collections Advisory for navigating email, text, and digital-channe
I help organizations build the foundations that keep them audit-ready. That means Compliance Management Systems and Compliance Programs shaped around how your team actually works, Vendor Management Programs that keep your third parties vetted and documented, and Digital Collections Advisory for navigating email, text, and digital-channel rules. And when an exam is on the horizon, Due Diligence & Exam Prep guidance means you walk in already knowing what they'll find. Every engagement is different, so these are starting points — not a menu.
With over 30 years of experience in accounts receivable management compliance and collections operations, my goal is to help organizations — from early-stage startups to established enterprises — build and operationalize compliance foundations that fit how they work.
Ready to stop reading the regulations and start living them? Let's talk.
1703 Heatherstone Lane, Wilmington, NC, USA
Email: colene@mcninja.co Phone: 561-352-3398
